In the bottom pane, on the Database Management tab, select the Mailbox Database object. In the top pane, select the mailbox server. Under Server Configuration, select Mailbox. In the following example, the results indicate a mailbox that does not have specific limits set on it ("UseDatabaseQuotaDefaults" = True). Run a command that resembles the following example: Get-Mailbox | FL *quota* The following example shows a mailbox that does not have any specific limits set on it ("Use mailbox database defaults" = enabled). On the Mailbox Settings tab, select Storage Quotas, and then click Properties. Select the mailbox, and in the Actions pane, click Properties. Under Recipient Configuration, select Mailbox. To examine these settings, follow these steps: If your Outlook profile is configured in online mode, you will want to have the following two properties configured for your mailbox: If your Outlook profile is configured in cached mode, you will need to have the following three properties configured for your mailbox: Additionally, you don't have certain mailbox or store limits configured (depending on your Outlook profile configuration): Your mailbox is located on Microsoft Exchange Server 2007 or on Microsoft Exchange Server 2010. Your mailbox is located on Microsoft Exchange Server 2003. This issue may occur for one of the following causes. When this occurs, you see a Status bar that resembles the following example: However, Quota Information may not be displayed on the Status bar. After you configure Outlook 2010 or later versions to display Quota Information on the Status bar, you should see something that resembles the following example when you right-click the Status bar:
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